Legal notice, privacy policy and cookie disclaimer

Copyright information

© 2018 EUROPEAN CREDIT CONTROL (“ECC”) – All rights reserved.

Any reproduction or distribution of material on the ECC website for commercial purposes is prohibited without the express written consent from ECC .

Use of the website

Any use of this website and the content derived therefrom is subject to this Legal Notice. If you cannot accept the Legal Notice, you are kindly requested to leave the site without browsing it any further.


The entire content of this website, including the ECC trade name and logo type, and all related product and design marks, slogans as well as all texts, images and film clips (“Content”) are subject to copyright and trade mark protection.

You may not copy the Content of this website other than for private non-commercial purposes with all copyright or other proprietary notices retained, and thereafter the Content may not be recopied, reproduced or otherwise redistributed. Except when permitted by mandatory law, local or EU, you may not otherwise copy, display, download, distribute, modify, reproduce, republish or retransmit any information, text, documents or film clips contained in this website or any portion thereof in any electronic medium or in hard copy, or create any derivative work based on such images, text, documents or film clips, without the express written consent from ECC .

Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any trademark or copyright of ECC , its affiliates or any third party. All product names, whether or not appearing in large print or with the trademark symbol, are trademarks of ECC , its affiliates, related companies or its licensors or joint venture partners, unless otherwise noted. The use or misuse of these trademarks or any other materials, except as permitted herein, is expressly prohibited and may be in violation of e.g. copyright law, trademark law, and/or any other applicable legislation.

ECC is aware that inappropriate use of the ECC brand and trademark in the solicitation of our services may take place from time to time by undertakings and individuals with no affiliation to ECC . ECC does not approve of such practice or of the undertakings and individuals responsible for such conduct. ECC assumes no liability for any loss, expenses or inconvenience suffered as a result of fraud related to such unauthorised usage of the ECC brand and trademark. If you are uncertain whether you have reached an official and genuine ECC website or have the correct contact information, you are strongly encouraged to contact your local ECC office to obtain verification. You will find the contact information for all official ECC offices and agents at the web page

Limitation of liability

The information on this site is provided “as is” and “as available” without warranties or representations of any kind, expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, timeliness and completeness.

Use of this site is at your own risk. Neither ECC nor any of its affiliates are liable for any loss, including but not limited to, loss of income, profits and revenue whether direct, indirect, punitive, incidental, special, consequential or other damages arising out of access to or use of this site or of any Content on the site, including viruses, regardless of the accuracy or completeness of any such Content.

Hyperlinks to external websites

ECC does not assume any responsibility for the content or functionality of external websites which are not operated or controlled by ECC .

Computer viruses, worms, Trojan horses and other threats

ECC will take reasonable measures to protect this site against computer viruses, worms, Trojan horses and other threats. However, ECC does not warrant that the site is free from such harmful programs and disclaims any responsibility for or liability related to loss or damage of whatever nature due to harmful programs received from this site or by means of files downloaded from the site.

Revisions to the legal notice

ECC has taken reasonable care to ensure that the site content is accurate and up-to-date, however, ECC may, at any time and without notice, revise this Legal Notice by updating this posting. Readers of the site are bound by any such revisions and should therefore periodically visit this page to review the current Legal Notice.

Law and jurisdiction

This Legal Notice shall be governed by EU Law. Any dispute arising out of or in relation to the Legal Notice which cannot be solved amicably shall be decided by the Dutch courts.

Privacy policy is a website of EUROPEAN CREDIT CONTROL (“ECC “).

Hullenbergweg 413
1101CS Amsterdam
the Netherlands
Amsterdam CoC-no: 59183772
Telephone number: +31 (0)20 4090400
Email address:

In the following, we describe what kind of information we collect on and how we use the information gained from the users of our website. This policy is only applicable to this website.

Data protection

ECC takes the protection of your personal data very seriously and ensures that appropriate organizational and technical security measures are implemented in order to protect your personal data when you visit our website.

Personal data and purposes of data processing

ECC may collect, process and use your personal data, including your name, postal address, email address, telephone, mobile and fax numbers and information about the ECC products and services purchased by you. We may also ask for information such as job function, job title, industry sector, company and country.

Your data may be processed for the following purposes:

 to provide access to our website, including access to ECC e-services,
 to take care of your registration and login to ECC e-services,
 to aggregate visitor statistics
 to facilitate the provision of ECC services and products and to accommodate your inquiries and requests
 for purposes provided for in ECC ’s cookie policy

Data processing in EU and transfer to group members abroad

Your personal data is stored by ECC s hosting partner’s (Flexweb (FXW)) computers in the Netherlands. As a international organization we may from time to time transfer personal data that we have collected to other entities within the ECC Group. ECC and/or other affiliates of its Group within the European Economic Area and/or EU may transfer your personal data to third party specialists for processing within the European Economic Area.

Use of data for direct marketing purposes

With your consent, ECC may use the information provided by you to send you offers which ECC believes will be of your interest. If we ask for any personal information we will inform you of the nature of the processing. You can always recall your consent concerning receiving additional information from ECC . You can at any time exercise this right by contacting us by post or email at the address set out in this policy.

Disclosure of data to third parties

In general ECC does not share information with any third parties save for contracted service providers and advisors. In some circumstances it may, however, be necessary for ECC to transfer or share data with particular third parties. Such circumstances may include transfers necessary for ECC in order to comply with its legal obligations, to protect the rights, property and safety of ECC or others or in case of a sale of liquidation of any part of ECC ’s business or assets.


For data collection, ECC uses cookies. A cookie is a small piece of computer code we give your Web browser when you first visit the website. The cookies save your preferences and thereby help us improve functionality of our website allowing you to move around the website and offering you even better performance and experience when using our website. It also helps us tailor the website especially to you.

If you do not wish to accept cookies, you always have the possibility to indicate this yourself in your browser. More information about this can be obtained from the producer of your browser. If you disable cookies, certain functions may not work or certain services may not be available to you.


The subscription to any newsletters from ECC is based on volunteering and you can unsubscribe at any time, e.g. by sending us an email or by using the link at the bottom of every e-mail based newsletter. Unsubscribing is just as easy as subscribing to a newsletter. All e-mail based newsletters and other similar services are based on advertising.

Security measures

Your personal data comes under the responsibility of ECC . ECC will see to it that the recorded data, including your personal data, is handled carefully and protected properly, cf. ECC ’s privacy policy.

Your rights

You may inspect your data at all times, and request to have them corrected, supplemented or removed by sending an email to or by sending your request to DSV, see our address above.


  • European Credit Control handles our complete credit management. Very open and direct communication. Their support helps us to avoid debt-collection cases. For every company small or big i would recommend European Credit Control.

    Nico van der Zaan - Owner, Social Elephant BV

  • European Credit Control handles all our invoicing and credit management. Very satisfying. Our customers pay on time which gives us more cashflow, more time and saves money. Our customer contacts are better and we can focus on what we are good at: creating video content that make our customers happy. They also supported us in two legal matter at court which were done with great succes! They are to the point, fast and effective. Very satisfied.

    Patrick Don - Owner, Briteminds Media BV

  • European Credit Control has handled the collection abroad since 2011 to our full satisfaction. She cashing for us mainly within the EU but also in South Africa, Australia and New Zealand. ECC uses a system in which we can monitor all our receivables irrespective of the country of the debtor. This gives clarity in the handling. Where necessary, they use the abridged European procedures when it appears necessary to enforce the claim in court. Because these steps are taken in the country of the debtor, a great deal of money is saved. The rates for legal support are very favorable and tailored. We are happy with their service.

    Tom van den Hurk - Credit Manager EMEA & amp; APAC

  • Since June 2016, ECC manages the debt collection of our receivables. We send the reminders and reminders ourselves. If payment is still not forthcoming, we transfer the claim to European Credit Control. We are very satisfied with their service. The lines are very short and we respond quickly and clearly to our questions and e-mails. In addition, 95% of the items handed over are still collected and we even receive some interest and expense reimbursement. And if this amicable collection does not work then they also take care of the legal proceedings to the court. In short, a nice and good debt collection agency that is pleasant to do business and that provides the collection in a correct and neat manner.
    Fred van der Bruggen - Finance