Cross-border debt-collection

With cross-border debt-collection you are confronted with the complexity of laws and regulations within the country your debtor resides in. Add to that the language barrier and cultural differences and getting your money can than seem a daunting and time-consuming task. The rules concerning amicable debt-collection or the legal procedures that apply will vary from country to country, even within the European Union. As we collect in all EU countries and work with local offices European Credit Control has all knowledge needed to collect your claim in another country.

European rules and regulations

Next to local laws and customs a cross-border claim is also influenced by European rules and regulations. These umbrella-like rules are not to be ignored and even make it much easier and cheaper for you to collect your claim. European Credit Control knows how to apply these rules and use them in your advantage. On top of that we stay up-to-date on all local changes due to our carefully build network of legal specialists Europe wide. This is of course most important to collect efficient and swift.

Follow your claims with our online portal ECCO

With European Credit Control you are continuously informed about the status of your claims. We have build a special online system called ECCO (European Credit Control Overview). You can follow everything we undertake with regard to your claims daily. You can see the responses from debtors and how we answered them ánd you have access to an overview of our results.

Persoonlijk contact

We geloven in persoonlijk contact. Daarom heeft u bij ons maar één aanspreekpunt. Wel zo prettig als het gaat om internationale incasso. Bij delicate juridische zaken zoals deze is het belangrijk om geen miscommunicatie te krijgen. En communiceren met mensen die een andere taal spreken maakt het er niet gemakkelijker op. Daarom doen onze meertalige specialisten dat voor u. En u, u heeft altijd contact met uw persoonlijke contactpersoon bij ons op het hoofdkantoor.

Wilt u ook weten hoe u het beste een internationale incasso kunt starten? Neem contact met ons op. We helpen u graag verder.

Submit your claim here!

Submit your claim here and we will start collections immediately. Submit claim

Get in contact!

Get in contact so we can help you with your questions and issues!
  • European Credit Control handles our complete credit management. Very open and direct communication. Their support helps us to avoid debt-collection cases. For every company small or big i would recommend European Credit Control.

    Nico van der Zaan - Owner, Social Elephant BV

  • European Credit Control handles all our invoicing and credit management. Very satisfying. Our customers pay on time which gives us more cashflow, more time and saves money. Our customer contacts are better and we can focus on what we are good at: creating video content that make our customers happy. They also supported us in two legal matter at court which were done with great succes! They are to the point, fast and effective. Very satisfied.

    Patrick Don - Owner, Briteminds Media BV

  • European Credit Control has handled the collection abroad since 2011 to our full satisfaction. She cashing for us mainly within the EU but also in South Africa, Australia and New Zealand. ECC uses a system in which we can monitor all our receivables irrespective of the country of the debtor. This gives clarity in the handling. Where necessary, they use the abridged European procedures when it appears necessary to enforce the claim in court. Because these steps are taken in the country of the debtor, a great deal of money is saved. The rates for legal support are very favorable and tailored. We are happy with their service.

    Tom van den Hurk - Credit Manager EMEA & amp; APAC

  • Since June 2016, ECC manages the debt collection of our receivables. We send the reminders and reminders ourselves. If payment is still not forthcoming, we transfer the claim to European Credit Control. We are very satisfied with their service. The lines are very short and we respond quickly and clearly to our questions and e-mails. In addition, 95% of the items handed over are still collected and we even receive some interest and expense reimbursement. And if this amicable collection does not work then they also take care of the legal proceedings to the court. In short, a nice and good debt collection agency that is pleasant to do business and that provides the collection in a correct and neat manner.
    Fred van der Bruggen - Finance