Since June 2016, ECC manages the debt collection of our receivables. We send the reminders and reminders ourselves. If payment is still not forthcoming, we transfer the claim to European Credit Control. We are very satisfied with their service. The lines are very short and we respond quickly and clearly to our questions and e-mails. In addition, 95% of the items handed over are still collected and we even receive some interest and expense reimbursement. And if this amicable collection does not work then they also take care of the legal proceedings to the court. In short, a nice and good debt collection agency that is pleasant to do business and that provides the collection in a correct and neat manner.
Fred van der Bruggen - Finance